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Privacy Policy

1. Scope of this Policy

This Privacy Policy describes the ways in which Global Net Logistics, LLC. and its subsidiaries, store and use information about individual persons who visit this website or submit information to us by other means.


We may decide to change this privacy policy from time to time. Should we do so, we will immediately post changes to our privacy policy on this page so that you are fully informed concerning the types of information we are gathering, how we use it, and under what circumstances it may be disclosed. Our Privacy Policy is located on our homepage and is also available on any page where Personal Data are requested. We therefore invite you to consult this policy from time to time to familiarize yourself with any changes.

2. Personal Data

The term “Personal Data” as used in this Privacy Policy refers to information such as your name, e-mail address, mailing address, or telephone number that can be used to identify you. In particular, we will record information that you submit to us via our website, in particular information entered in our online tools. Global Net Logistics, LLC does not collect sensitive personal data (e.g. data relating to: your religious or political beliefs, your health or your race, etc.). Generally, we will only process your Personal Data as described in this Privacy Policy. However, we reserve the right to conduct additional processing to the extent permitted or required by law, or in support of any legitimate requests filed by authorities.

3. Intended use of Personal Data

Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the site or to conduct business with us and for us to respond to your query.

We may collect and use Personal Data to provide you with products or services, to bill you for products and services you request, to market products and services which we think may be of interest to you, to contact you with information about updates to our website or other marketing information or to communicate with you for other purposes which are evident from the circumstances or about which we inform you when we collect Personal Data from you.

4. Storage of Personal Data

Global Net Logistics, LLC generally stores the personal data collected for 10 years after the last processing operation in order to comply with statutory accounting requirements. We store other data as long as is necessary for the execution of the contract and to safeguard our rights. We reserve the right to apply longer statutory and operational storage requirements and reasons.

Personal data collected for marketing activities is generally deleted as soon as the purpose of the activity has been met.

Furthermore, Personal Data may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any legitimate requests filed by authorities.

5. Non-disclosure of Personal Data

We will not sell, share, or otherwise distribute your Personal Data to third parties except as provided in this Privacy Policy. We may disclose your Personal Data to other Global Net Logistics affiliates worldwide that agree to treat it in accordance with this Privacy Policy. Personal Data may also be transferred to third parties who act for or on our behalf, for further processing in accordance with the purpose(s) for which the data were originally collected or may otherwise be lawfully processed, such as services delivery, marketing, data management or technical support. These third parties have contracted with us to only use Personal Data for the agreed upon purpose, and not to sell your Personal Information to third parties, and not to disclose it to third parties except as may be required by law, as permitted by us or as stated in this Privacy Policy. Should processing by these third parties require transfer of data abroad, please refer to section ‎8 of this policy.

Furthermore, Personal Data may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any legitimate requests filed by authorities including regulatory bodies of stock exchanges.

6. Right of access, correction and objection

According to applicable data protection laws, you have the right to object to the processing of your Personal Data if such processing is not reasonably required for the execution of a contract or a legitimate business purpose as described in this policy. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law. If you wish to contact us regarding our use of your Personal Data or object to the processing of your Personal Data, please email us at If you contact us, please note the specific information you would like us to correct, update or delete plus a proper identification of you. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.

If, due to your objection, Global Net Logistics is no longer able to perform the services contractually agreed with you, the objection is deemed a breach of contract by you and Global Net Logistics has the right to terminate its contract with you without notice.

7. Security and confidentiality

To ensure the security and confidentiality of Personal Data that we collect, Global Net Logistics has established appropriate technical and organizational security measures and we use data networks protected, inter alia, by industry standard firewall and password protection. In the course of handling your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction.

However, you acknowledge that any information sent via the Internet is not secure. This data can be accessed by unauthorized third parties, potentially leading to disclosures, changes in content or technical failure. Panalpina is not responsible or liable for the security of your data whilst in transit via the Internet to us. Please use other means of communication if you think this is necessary for security reasons.

8. Data transfer abroad

Global Net Logistics has databases in different countries, which are operated by third parties on behalf of the local Global Net Logistics Group Company. These third parties may be located abroad, also in countries where legislation does not guarantee appropriate levels of data protection. However, we are committed to take all necessary measures to comply with all local and worldwide privacy laws, including the Swiss Code on Data Protection, the General Data Protection Regulation of the European Union and the United States Department of Commerce Privacy Shield frameworks. In the case of the transfer of data to countries without appropriate levels data protection, Global Net Logistics ensures that the respective protection of Personal Data is assured by signing data processing agreements, e.g. based on standard contractual clauses of the EU.

9. “Cookies” and Log Files

We may collect and process information about your visit to this website, such as the pages you visit, the website you came from and some of the searches you perform. Such information is used by us to help improve the contents of the site, to map usage patterns and to compile aggregate statistics about individuals using our site for internal, market research purposes. In doing this, we may install “cookies” that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access. Most Web browsers are set up to accept cookies, although you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you refuse cookies. For further details regarding cookies and cookie settings, please refer to the Global Net Logistics Cookie Policy.

An internetworking protocol address (“IP address”) is a 32-binary digit number automatically assigned to your computer on connecting to the Internet that identifies each sender or receiver of information. We may use IP addresses to analyze trends, administer the site, track user’s movements, and gather broad demographic information for aggregate use. We store log files of these IP addresses for administrative, security and statistical purposes. However, those addresses are not linked to Personal Data.

10. Links to other sites

Our websites contain links to a number of websites which we believe may be of interest to our visitors. We aim to ensure that such websites are of the highest standard. However, this Privacy Policy does not apply to those websites and we cannot guarantee the privacy standards of websites to which we link or be responsible for the contents of non-Global Net Logistics sites.

11. How to contact Global Net Logistics

If you have any questions or complaints about this Privacy Policy or regarding data protection at Global Net Logistics in general, please email us at or use the following contacts:

General Representative:

Global Net Logistics, LLC
Data Protection Responsible
1001 Spinks Rd
Suite 240
Flower Mound, TX 75028


No liability for information

Global Net Logistics and all its affiliates, subsidiaries or other related companies (hereinafter called “Global Net Logistics”) have used and will use all reasonable efforts to include accurate and up-to-date information on its website. However, Global Net Logistics makes no warranties or representations, express or implied, as to the timeliness, accuracy or completeness of the information contained or referenced therein.

All access and use of this site and any site linked to this site (third-party website) is at the risk of each user. Global Net Logistics is not liable in any manner whatsoever for any direct, indirect or consequential damages arising out of the access, use or inability to use this site or any third-party website, or any errors or omissions in the content of any such site or for the result obtained from the use of this information.

Global Net Logistics reserves the right to make changes in any way, at any time, for any reason without prior notice, to the contents and information on this site, including materials, equipment, specifications, prices and/or availability.

Material contained in this website may pertain to products and services for certain markets only. Global Net Logistics explicitly disclaims any liability in connection with such charges. Links to third-party websites are provided for convenience only and are completely beyond the control of Global Net Logistics. We do not express any opinion on the content of any third-party websites and expressly disclaim any liability for all third-party information and use thereof. Global Net Logistics accepts no responsibility for the content, accuracy, completeness, legality or function of these websites.


The entire content of this website is either the property of Global Net Logistics, or is used with the authorization of the owners, and is subject to copyright with all rights reserved. Reproduction of part or all the contents of the Global Net Logistics website in any form is prohibited other than for individual use only. For permission to reproduce any contents of this website for any public or commercial purpose, please e-mail our Corporate Communications department.