I wanted to take a minute to thank you and your team. I have been very pleased since you stopped out and left your card. Your team’s responsiveness and follow through are something I feel has been second to none. I have grown comfortable leaning on Global Net Logistics team with some of my end of the day and “fun” requests. If the job didn’t seem possible or for any other reason it wasn’t going to work out, they spent just as much time and attention on the job as if they were able to help. The professionalism and customer care provide has been phenomenal.
When I sent the request earlier this week and received an out of office response from our Logistics Expert, I admit I muttered “crap” under my breath. He had left another Logistics Specialist as a contact. They jumped in and seamlessly provided the same service I am finding myself expecting. Which is something odd for me. I try not to have expectations and have had many disappointments from my freight forwarders. I understand things are out of your hands. Last night being an example with the flight delays. Global Net Logistics kept my customer privy to every detail and change in the updates. My customer truly appreciated the “white glove” feel of attention they provided. It is always a blessing when my customer gets news that could get them worked up and they are just tickled to death that someone is communicating with them.
Once again, I would like to thank your entire team for the hard work, they provide to help me save my customers day.
I ONLY use Global Net Logistics for my shipping needs. My clients have all come to expect the excellent shipping and handling of their merchandise that Global has to offer. Their expediting team makes it possible to get jobs out last minute if necessary and let us know when it has delivered.
As a project manager, I have come to rely on Global Net to get my products delivered to my projects. Our product and install portion of the construction industry is saturated with companies that can sell product. Our success comes from the service side. We count on vendors being our partners with same sense of urgency as we have. I personally count on Global Net Logistics team as my number 1 partner. There hasn’t been a time Global Net hasn’t come thru for me. Whether routine or hot rush they deliver every time on time.
As a Supply Chain Manager we are always looking for a tailored program to meet our customer requirements. Global Net Logistics has developed a logistics program that fits our local, domestic, and international transportation needs. We are able to pick up the phone and Global Net Logistics team is there to fulfill our complicated requirements. Customer service is a priority with the Global Net Logistics team. We feel we have logistics partner and not a run of the mill transportation supplier.
I have been doing business with Global Net Logistics ever since they opened their doors. The staff is amazing! Very helpful and considerate with a sense of urgency. Loads are 99% on time and the rates are very competitive. I look forward to doing business with them for many years to come.
My water damage restoration company received a call from a customer who had a broken pipe in her home. She needed a crawl space drying service and specific water restoration equipment was needed to complete the job. I ordered the equipment from a water damage supplier, but soon ran into a problem. The equipment wouldn’t arrive for several weeks and the customer needed help now. Thanks to Global Net’s quick shipping and handling service, the equipment was delivered within a few days, just in time to dry out the client’s crawl space. I highly recommend calling Global Net for all your shipping needs, they will take care of you and make sure your shipment arrives in a timely manner.